Caythorpe House - Terms and Conditions
Thank you for choosing to stay at Caythorpe House. We look forward to welcoming you and we appreciate your business.
Please read our Terms and Conditions of you reservation below. By making a reservation you are entering into a contract with us and you will be deemed to have accepted these terms and conditions.
Reservations and Deposits
A reservation must be guaranteed with a deposit using a credit or debit card. A ‘reservation’ means an order for accommodation that is accepted by us. Please note all deposits paid are non-refundable but may be used on a future reservation subject to availability within 12 months of the original reservation date and in accordance with our cancellation policy.
Most major credit and debit cards are accepted for payment. We do not accept cheques. The remaining payment must be made 30 days prior to your arrival.
Should you cancel your reservation (within our cancellation window of 60 days prior to arrival) or in the event of non-arrival, no refund of deposit will be given and the full accommodation amount will be charged. Cancellations received outside of our cancellation window of 60 days prior to arrival may transfer the deposit to another reservation during the next 12 months subject to availability. Cancellation/Non arrival charges will be taken from the credit/debit card provided to us at the time of booking.
Arrival and Departure
Personal check-in is available between 4pm and 6pm. Key safe check-in is available from 2pm until 10pm. Check-in later than 10pm must be agreed with us in advance.
Children: We are unable to cater for children under the age of 10.
Pets: We are unable to accommodate pets.
Smoking: Caythorpe House is a non-smoking establishment. It is classed as a public place and therefore it is illegal to smoke on the premises. Any guest who is found to be smoking or have smoked in the room will be asked to leave immediately and will be charged for cleaning and sanitising the room. You are welcome to smoke on our garden bench we have situated to the front of our house.
Guests are invited to use the five spaces (A - E) in our small car park at the rear of Caythorpe House subject to availability. We are unable to offer an on-site parking space to guests in our single rooms. All cars are left at owner’s risk. Due to the limited number of spaces, do not leave gaps when parking. Large vans are asked to use free parking available close by. It is not possible to leave your car on site after you have checked out.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Behaviour or noise levels judged unacceptable may result in the termination of the reservation without refund. Statutory controls, including those relating to fire, licensing, entertainment, health and safety must be strictly observed by our guests. Other than for death or personal injury caused by our negligence, our liability to the guest is limited to the price of the booking. Guests will be charged for any damage caused. Complaints regarding the stay should be made in writing within 90 days.
Number of floors: Ground Floor and 1st Floor
Support for the Mobility Impaired. We do not have any such facilities.
Support for the Visually Impaired. We do not have any such facilities.
Support for the Hearing Impaired. We do not have any such facilities.
Confirmation of a booking by you is deemed acceptance of these terms.