CAYTHORPE HOUSE

Bed and Breakfast - Swanage

"Quality Bed and Breakfast in the heart of the Isle of Purbeck"

AA Gold Award 2017

Caythorpe House - Terms and Conditions

Thank you for choosing to stay at Caythorpe House. We look forward to welcoming you and we appreciate your business.

Please read our Terms and Conditions of reservation below. By making a reservation you are entering into an agreement with us. We have endeavoured to explain these terms and conditions in plain English.

Reservations
A Reservation must be guaranteed by a credit card or debit card. A 'reservation' means an order for our products or services that is accepted by us. Please note all deposits paid are non-refundable in the event of late cancellation, which is within 14 days of the intended day of arrival.

Arrival and Departure
Our check-in time is from 4pm to 6pm. Checking in at other times may be possible but must be agreed by us prior to a late arrival. Check-out time is 10:30am.

Cancellations
Should you cancel your reservation (within our cancellation window of 14 days prior to arrival) or in the event of non-arrival, no refund of deposit will be given and the full accommodation amount will be charged. If we are able to re-let the room a 15% administration fee will be charged. All cancellation charges will be taken from your credit/debit card details provided to us at the time of booking.

Late Arrivals
If you are going to arrive later that 6pm, please let us know what time you are expecting to arrive. We will leave a key in our Key Safe located in our porch.

Payment
Most major credit and debit cards are accepted. We do not accept cheques. A deposit payment is due at time of booking in order to reserve the room. The remaining accommodation payment must be made upon checking-out. In the event of any query relating to the invoice, please notify us within 14 days of the invoice date.

Exceptions.
Children: We are unable to cater for children under the age of 10.
Pets: We are unable to accommodate pets.
Smoking: Caythorpe House is a non smoking establishment. It is classed as a public place and therefore it is illegal to smoke on the premises. Any guest who is found to be smoking or have smoked in the room will be charged for cleaning and sanitising the room. You are welcome to smoke on our garden bench we have situated to the front of our house.

Car Parking
Guests may park in our car park to the rear of Caythorpe House for the length of their stay. All cars are left at owner’s risk. We request that vans and oversized vehicles be left on the public roads as our car park is of a restricted size.

Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Behaviour or noise levels judged unacceptable may result in the termination of the reservation without refund. Statutory controls, including those relating to fire, licensing, entertainment, health and safety must be strictly observed by our guests. Other than for death or personal injury caused by our negligence, our liability to the guest is limited to the price of the booking. Guests will be charged for any damage caused. Complaints regarding the stay should be made in writing within 90 days.

Accessibility information

Number of floors: Ground Floor and 1st Floor
Support for the Mobility Impaired. We do not have any such facilities.
Support for the Visually Impaired. We do not have any such facilities.
Support for the Hearing Impaired. We do not have any such facilities.

Confirmation of a booking by you is deemed acceptance of these terms.

Call Caythorpe House
Telephone: 01929 422892Book Rooms
Website: Ptnsystems